This service is for you if...
This service is for companies that already have a website, online store or platform, but need support to keep it updated and prepared for new needs.
- You need to fix an issue.
- You want to update text, images or pages.
- You need a new feature.
- The platform is slow or has errors.
- You need support after delivery.
- You do not have an internal technical team.
When it makes sense to request support
Support should solve concrete needs, from a one-off change to more regular follow-up for an evolving platform.
Content changes
Update text, images, contacts or other information.
Technical issues
Identify the cause and correct how the platform works.
New needs
Add pages, forms or features.
Usability improvements
Simplify tasks and make the experience clearer.
Frequent updates
Define a support solution suited to the volume of requests.
Platform evolution
Prepare new phases without starting over.
How we can help
Support is adjusted to the specific need. It may be a one-off change or more regular follow-up.
Fixes
Resolving errors, broken behaviour or issues that prevent normal use.
Content updates
Changes to text, images, pages, contacts and other information.
New features
Development of improvements or new areas, after analysis and a new quote.
Regular follow-up
Planning recurring requests through a solution adjusted to the volume and frequency of changes.
From request to solution
Each request is analysed first to understand the impact, work required and best way forward.
Request
We receive the details of the issue or change you need.
What people said after working with us
Testimonials collected from projects followed by GlobalMighty.
"Helpful team and always present throughout the creative process."
Frequently asked questions
Common questions before requesting support or a change to an existing platform.
Can I request just one occasional change?
Yes. The request is analysed and, when necessary, we present a quote according to the work involved.
Do I have to hire a monthly plan?
No. Support can be occasional or regular. When there are frequent requests, we assess a more suitable follow-up solution.
Are changes included in the initial project price?
The initial quote only covers the agreed scope for that project. Later changes are analysed separately and, when necessary, presented in a new quote.
Can I add new features?
Yes. New features can be developed, but they require prior analysis and a new quote according to the work required.
How long does a correction take?
It depends on the issue, available access and the impact of the change. After analysing the request, we provide a realistic timeframe.
Do you work on platforms developed by other companies?
First we analyse the project state, technologies used and access to the code. Only then can we confirm whether we can take on support.
Are hosting and external services included?
Hosting, licences, domains and third-party services are contracted and paid directly by the client to the provider, unless stated otherwise in the proposal.
Investment
One-off requests are assessed according to the work required. Simple interventions can start from 25 EUR, while larger changes or new features require their own proposal.
When there are recurring requests, we can define a follow-up solution adjusted to the frequency and volume of work.
Need to fix or improve something?
Tell us what you want to change. We will review the request and suggest the best way forward.
We usually reply on the same business day.